
CEO’s statement
continued
Today, our business model is largely linked
to the number of used vehicles available for
sale in the UK at any one time. This number is
determined by new vehicle sales in preceding
years less scrappage and means that vehicle
supply operates somewhat independently of
economic conditions, which limits the cyclicality
of our business model. New car sales tend to be
more cyclical or exposed to other macro-level
events, such as the global pandemic in 2020.
However, these events typically have a more
muted impact on used car sales due to the
relative size of the two markets (annual new car
sales of around 2 million versus used car sales
of 7.5-8 million). When economic conditions do
change, it is used vehicle prices that can be the
balancing factor given the relatively fixed used
car supply. When consumer demand softens
significantly, prices typically reduce which
impacts the profitability of our customers and
can flow through to greater cost consciousness
and retailer closures. We still grow, however
not necessarily at the same rate as when trading
conditions are more favourable for retailers.
While not a material driver of revenue, the
number of retailer forecourts is still an important
metric for us. Overall, the market is highly
fragmented, and we do not expect this to
change. Within the UK, we have seen continued
growth in retailer forecourts for the past seven
years. Looking forward, we expect the very
largest retailer groups to get bigger, but these
account for a relatively small amount of revenue
(our top 10 customers represent less than 7% of
Group revenue). Overall retailer numbers for last
year averaged 14,013 which is significantly higher
than the 13,452 at the time of our IPO. This is
despite a reduction of c.550 retailers when we
sold our business in the Republic of Ireland.
All these factors combine to provide an underlying
market that is resilient and likely to grow in both
volume and value over the long term.
2. OUR MARKET-LEADING POSITION
As the automotive market increasingly embraces
technology, data and digital sales channels,
we are uniquely placed to help. At IPO (financial
year 2015) Auto Trader had visits of 40.3 million
per month, which has grown to 81.6 million in
the current year. We account for over 75% of all
minutes spent on automotive classified sites
and remain 10x larger than our nearest classified
competitor. Almost half of our traffic comes via
our app, which has been downloaded 22 million
times and our prompted brand awareness
with UK consumers is over 80%; both are key
components of our competitive moat. The level
of consumer engagement continues to grow, as
measured by the number of minutes spent on
site, which was up 1% year-on-year. Over the last
financial year we saw 67 billion vehicle search
appearances, 3.5 billion views of an advert
and 15 million enquiries submitted to retailers.
We also saw 21 million valuations requested by
consumers and 23 million engagements with our
finance calculator, showing the important role
the online buying journey plays in helping
consumers arrive at the forecourt ready to buy.
Beyond car buyers, retailers are increasingly
using our data, tools and services to power their
businesses. Our Retailer Portal system saw over
1.8 million logins per month over the last year and
our API technology services, which supply data,
stock management and now AI-enabled vehicle
descriptions and smart image sorting and
tagging, were called 91 million times per month
(2024: 86 million). This demonstrates how our
data, tools and services are becoming
increasingly embedded within our customers’
systems, operations and decision-making,
extending our reach and influence beyond
just classified advertising and marketing.
3. OUR HERITAGE OF INNOVATION
As a result of our trusted position and brand
heritage, Auto Trader has been the destination
for car buyers to navigate their car buying
journey for many years. From initially operating
as a magazine to the technology business we
are today, we have continuously evolved our
consumer experience to provide more
confidence, comparability and consistency for
buyers. On Auto Trader, buyers can benefit from
enriched data about the specification and
performance of the car, check the history of the
vehicle and whether it has outstanding finance,
seamlessly use artificial intelligence (‘AI’) to get a
market value for the car they’re buying or selling,
consider retailer reviews, apply for finance and
reserve cars online.
This year we have extended our proposition
for car buyers again, with the largest redesign
of our desktop search experience in a decade.
We have moved our search results to a grid view,
enabling buyers to see an increased number of
cars with larger images. Our search filters have
been redesigned, and we have introduced
continuous scrolling, making it easier to access
all the choice available on Auto Trader. The
coverage of Deal Builder has increased to
c.84,000 vehicles at year end, where consumers
can secure a part-exchange valuation,
complete a finance application and reserve
the vehicle all on Auto Trader. We rolled out dark
mode to our Apple and Android apps, which
account for almost half of consumer activity
and engagement on Auto Trader. Finally, we
have launched our Co-Driver product, delivering
one of the most material improvements to our
search experience in years by improving
descriptions and imagery and calling out the
unique aspects of each individual vehicle.
Co-Driver is an umbrella brand for a range of
AI-enabled products that we plan to launch in
the years ahead, as we look to make our data,
technology and services available to every
retailer regardless of their size or technical
capability. We believe we have a significant
advantage in our platform products, as the
output of any AI application will only ever be as
good as the data upon which it is based. We have
the most complete and comprehensive vehicle
dataset in the UK, along with a vast and unique
dataset of observations on the behaviour of car
buyers and retailers on our platform. Our goal
with the first wave of Co-Driver products is to
significantly improve the quality of adverts,
whilst reducing the amount of time it takes
for retailers to advertise their vehicles. The
first three products include Smart Image
Management, AI Generated Descriptions and
Vehicle Highlights, all of which assist retailers in
getting an advert live quickly and accurately and
in delivering consistency and transparency for
car buyers. Smart Image Management means
retailers just need to upload their images and
using AI we will tag and categorise the images,
order them and highlight any that are missing.
This process utilises the huge amount of
consumer data we have to optimise the image
order, to maximise engagement with that
retailer’s vehicle. AI Generated Descriptions
leverage everything we know about a specific
vehicle, the vehicles it is competing with and
what buyers of the vehicle are most interested in.
This replaces the time-consuming process of
working out the spec of a vehicle, determining
what matters most to car buyers and the manual
writing of the description by retailers. Finally,
Vehicle Highlights calls out the top three most
distinctive features about a specific vehicle on
the advert. This could include fuel economy
relative to similar vehicles, the number of owners,
low mileage, cheaper insurance, or any other
aspect that is meaningful to buyers of those
types of vehicles.
We will continue to improve and build on these
products; to improve the consumer experience
and strengthen the partnership we have with
customers by increasing their use of our data,
tools and technology services. This innovation is
delivered through our well-invested technology
platform, built in-house by Auto Trader engineers
who have many years of experience enabling
products and services for our customers. Our
high velocity approach to software development
means we typically deliver product value
incrementally which reduces risk and enables us
to maintain agility. This year we delivered 89,000
software releases (2024: 65,000).
STRATEGIC REPORT
GOVERNANCE
FINANCIAL STATEMENTS
06
Auto Trader Group plc
Annual Report and Financial Statements 2025