Engaging with stakeholders
Maintaining a clear, consistent dialogue with our
stakeholders is key to fulfilling our purpose and
ensuring the long-term success of our business.
Robust Board decision
making, assessed against a
comprehensive stakeholder framework
By understanding our stakeholders, and by considering
their diverse needs, the Board factors into boardroom
discussions the potential impact of our decisions on each
stakeholder group; adhering to the following principles:
Considering the long-term
consequences of our decisions
Considering the interests
of our employees
The need to foster good relationships
with our stakeholders
Considering our impact on the
environment and our community
Maintaining high standards of conduct
Acting fairly between stakeholders
Balancing stakeholder needs to
make the best possible decisions
Our consumers
Maintaining a large and highly engaged
consumer audience of in-market car buyers,
who have high levels of trust and confidence
in Auto Trader, underpins the success of our
business model.
>75%
FIVE WAYS WE ENGAGE
Our customers
Our partnerships with almost 14,000 car
retailers, with manufacturers and other
customers (such as leasing companies),
means that we continue to have the
greatest choice of trusted vehicles for
consumers. The majority of our revenue
is generated from our customers.
13,913
FIVE WAYS WE ENGAGE
Our people
Our people are fundamental to our continued
success. This requires us to attract new talent
and to nurture, motivate and inspire a highly
skilled workforce. We commit to ensuring that
we continue to build a diverse and inclusive
culture where everyone feels valued and
able to achieve their full potential.
91%
FIVE WAYS WE ENGAGE
Our partners
& suppliers
We rely on our suppliers and partners to
provide technology infrastructure, supply
of data about vehicles and their financing,
and in the fulfilment of some of our revenue
generating products. Building trusted
partnerships helps us to work better together
and continue to provide the highest quality
products and services.
90%
FIVE WAYS WE ENGAGE
The community
& the environment
We aim to give back more to the planet than
we take out and protect our business from
the impact of climate change. We also strive
to create stronger communities and have a
positive social and environmental impact.
Net zero
FIVE WAYS WE ENGAGE
Our investors
Maintaining a continuous, transparent and trusted
dialogue with current and potential investors
promotes investor confidence and as a result
ensures continued access to capital, allowing us
to invest in the long term for the business.
£225m
FIVE WAYS WE ENGAGE
Understanding what matters most
An issue is material to us if it significantly
impacts our business and our strategic
priorities but also if it is viewed as being
important to our stakeholders.
In order to remain successful in the long term, an understanding of what ESG topics matter most to our key stakeholders is essential. Our materiality assessment helps to inform our ESG strategy and captures our impacts in a non-financial manner. The findings of our materiality assessment guide the focus areas of our ESG strategy.
To learn more about which material issues are important to our stakeholders, visit the ESG section via the link below:
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