Responsibility

Our people

Our business is built around our people, and we believe happy employees do the best work. We invest in our colleagues and work hard to ensure our diverse teams are supported, included and inspired

Making a difference to our employees

People are the Group’s most valuable resource and the success of the Group is to the credit of all its employees. Our success at Auto Trader is down to the diverse talent of innovative, talented and committed people.

To help us achieve our mission of being one of the most admired UK digital businesses, we have built a simple, lean and non-hierarchical business that is centred around its people. Our colleagues are organised into high-performing, data-oriented squads to ensure we are agile and quick to respond to change.

We value our people and their opinions. Therefore, we organise an annual employee conference where all colleagues get the chance to get together to celebrate our achievements and share the strategy for the year ahead. We also hold regular business and financial updates throughout the year to keep employees informed on the Group’s performance and priorities, and give them the opportunity to feedback and contribute with questions and ideas.

Employee engagement and recognition

glass door

92% of our people feel proud to work for Auto Trader and 89% say they would recommend us as a great place to work. Our Glassdoor rating, based on 250 anonymous reviews, is 4.5.

In 2019 we achieved a two-star ‘Outstanding’ rating in the Sunday Times Top 100 Best Companies to Work For, and featured 32nd in the list.

We are proud of our high employee satisfaction levels; we believe that happy employees do better work. However, we recognise there are still areas to improve, and we work hard to ensure all our employees feel supported, included and inspired.

We have set up working groups to improve recognition, career development and physical and mental health. We also hold regular ‘health checks’ that allow squads to sit down together in an open and secure environment to discuss how they feel in the workplace.

Our Incredible Benefits platforms allow our employees to access all the benefits offered at Auto Trader in one place. As part of our company funded benefits, we offer all employees either Private Medical Insurance (employee level) or Health Cash Plan (up to family level). We also have a wide range of voluntary benefits to choose from, including critical illness and dental insurance.

Diversity and inclusion

Diversity is the mix, inclusion is getting the mix to work well together

Ensuring Auto Trader is a diverse and inclusive employer that contributes positively to the communities in which we operate in is a key strategic priority for our business. We celebrate diversity in all its forms. Only with a mix of different ideas and perspectives can we come up with the most exciting new ideas and create the best experience for our consumers.

Diversity – for everyone at Auto Trader – means respect for and appreciation of differences in: gender, age, sexual orientation, disability, race and ethnic origin, religion and faith, marital status, social, education background and way of thinking. We believe that inclusion is a state of being valued, respected and supported for who you are.

Every employee who joins Auto Trader completes a full-day training session on inclusion, and our Diversity and Inclusion Guilds bring together people from across the business who are passionate about improving diversity in a range of different areas; BAME, Neurodiversity and Disability, Women’s Network and LGBT+.

Our Family Guild supports colleagues with balancing work and family life, and our Wellbeing Guild promotes physical and mental wellbeing among our workforce, helping everyone have more good days at work.

Training and development

Investing in our people is a key focus for Auto Trader. We offer blended learning opportunities that are aligned to our collaborative and inclusive culture. All new people joining our business are given a brilliant start to their careers with us by attending a three-day induction programme that allows them to understand the core values of our business and help achieve a one-team culture.

Every individual is responsible for their own career and personal development. Everybody aims to have quarterly development conversations and personal development plans with their people leaders. We appreciate that everyone has unique needs and likes to learn in different ways, so we offer a mixture of learning initiatives including workshops, bitesize sessions, on-the-job solutions, conferences, coaching and mentoring, online learning and professional qualifications.

Employee wellbeing 

We appreciate that everyone has their own unique set of circumstances and challenges around wellbeing. Consequently, we have consciously built our wellbeing strategy around three core pillars: mental; physical; and financial wellbeing. Approaching health from a holistic perspective helped us derive the concept of having "more good days at work". 

As part of this we have 20 newly qualified Mental Health First Aiders and have developed our People Leads in the challenges around mental ill health to equip our managers with the knowledge to spot the signs and symptoms of mental health issues and give them the confidence to guide their people towards appropriate support. 

To support our financial wellbeing strand, we partnered with a mortgage broker who offered free, no obligation one-to-one mortgage advice sessions. 

Our objective is to retail and maintain a healthy and happy workforce. 

25 hours later &the brilliant #TeamAutoTrader reached Croatia for @TrustFordUK #BreakoutForBen. Congratulations guys & massive well done to everyone involved in this great cause. If you'd like to donate & help raise funds for @BenSupport4Auto just visit: https://t.co/bOlmSpzI1N https://t.co/1SV5VQbUJy
It's been a long night for #TeamAutoTrader on the @TrustFordUK #BreakoutForBen as they try to get as far away as possible for @BenSupport4Auto. But where could they be...and where are they heading 🤔 Keep racking up those miles guys 🚙 https://t.co/p1RmNsY5Uj
And they're off! Border one done for #TeamAutoTrader in this year's @TrustFordUK #BreakoutForBen. Guesses welcome for where they're aiming for...🚗 https://t.co/PWU4eLTaCW
Good luck to everyone taking part in the @TrustFordUK #BreakoutForBen event tonight, especially the brilliant (& brave!) Auto Trader team. We can't wait to see how far everyone can get in 25 hours & how much is raised for the amazing @BenSupport4Auto https://t.co/T67MO99SYN
The latest findings from the Fastest Selling Index reveal that used Euro 6 diesels are bucking the trend seen in the new car market, making up half of the top 10 fastest turners. @SEATUK takes the top spot for fastest selling diesel & petrol. Read more https://t.co/wukyRJIc4y https://t.co/kZIosLwEBQ
With new car sales falling & Sept registrations under performing how do you maximise every opportunity to reach car buyers, generate incremental leads & win in your area of influence?Join our free #ATInsight webinar at 11am Friday to find out.Register here https://t.co/JV1hbWRBFK https://t.co/MTeDLB1fu3
T-minus 10 minutes until our free Market Report webinar, during which we'll be delving into the future of car retailing and the impact (and opportunities) changing consumer attitudes towards online purchase is and will have on the industry. Tune in here https://t.co/11QovV64xq https://t.co/tDQQ1TYR16
"It's essential that the government makes a commitment to outline a clear and beneficial deal in order to ensure our industry has what it needs to secure its future success.” @RMI_NFDA Chairman Peter Johnson at tonight's RMI Annual Dinner https://t.co/mkD6wEi5be
To mark #WorldMentalHealthDay2019 today, @BenSupport4Auto has launched its first ever whitepaper on the topic - one of the biggest issues affecting the industry's workforce & could cost employers up to £1.2bn a year. Download your free copy here: https://t.co/gR9ahHXt8Z https://t.co/5VAoNDLYCt
Well done and massive congratulations to everyone at @BCA_Auctions for winning Auction House of the Year at the @MotorTraderMag #MTIndAwards 2019 🥂🥂🥂 https://t.co/3lk60FsHRw

Auto Trader Group plc
Registered in England (Company number: 09439967)

Auto Trader Limited
Registered in England and Wales (Company number: 03909628)

Registered address:

1 Tony Wilson Place
Manchester
M15 4FN
VAT number: GB 614 8918 20

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