Safety and security

Trust and transparency is integral to our marketplace - our dedicated security teams helps ensure our customers and consumers know how to buy and sell online with confidence

Buying and selling safely

Buying or selling a car should be a pleasant and hassle-free experience‚ and at Auto Trader we do everything we can to make sure that's the case.

As the UK’s leading digital automotive marketplace, we recognise that buying or selling a vehicle online can be complicated.

Our Safety and Security Centre offers tips, checklists and advice to help car buyers and car owners stay safe when using our platform.

We have a dedicated team working 7 days a week to combat fraud on our site, drawing on the data and insight gathered from our platform and collaborating with partners.

We are also a founding member of The Vehicle Safe Trading Advisory Group (VSTAG), an industry forum created to reduce online vehicle crime and help protect buyers and sellers of pre-owned vehicles from fraud.

VSTAG brings the UK's leading online car sales companies together with advisors from the Metropolitan Police, Get Safe Online and Action Fraud.

To find out more or contact VSTAG, visit the website www.vstag.co.uk/

Cyber security

Customers trust our platform, and we invest to keep it secure.

At Auto Trader we continuously monitor the availability and resilience of our platform and systems, and invest in security infrastructure to ensure they remain robust.

We employ dedicated security teams, and carry out regular penetration testing and reviews of threats and vulnerabilities.

We’ve introduced two-factor verification to access our network, providing enhanced authentication.

In payments, we have been PCI DSS (payment card industry data security standard) compliant since 2013 and use an external Quality Security Assessor to maintain best practice.

Data protection

We are a data-led business, and when it comes to collecting and storing personal data we abide by a clear set of principles.

In order for us to provide customers with our full range of products and services, we need to collect some personal data. We are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of privacy.

Where appropriate Auto Trader will obtain consent from consumers to gather personal data to service their enquiries for products, services or vehicles advertised on the site. Explicit consent will also be obtained to contact consumers for marketing purposes.

We may pass personal data on to third-party service providers contracted to Auto Trader in the course of dealing with customers. Any third parties that we share data with are obliged to keep it securely, and to use it only to fulfil the service they provide on our behalf. When they no longer need the data to fulfil this service, they will dispose of the details in line with Auto Trader’s procedures.

We have completed a comprehensive programme of work to ensure the organisation (both in the UK and Ireland) complies with the new General Data Protection Regulation.

Our privacy policies can be viewed in full below:

Autotrader.co.uk privacy policy 

Auto Trader Group plc privacy policy 

It was a great November for @renault_uk with the Grand Scenic and the Kadjar taking the top spots for the UK's fastest selling used cars. And despite the new car challenges, diesel remains a popular choice in the second-hand market https://t.co/DBdIjblRvk
Received a negative review? Don’t worry, a little negativity could actually help your reputation. Find out how to make Dealer Reviews work for you by catching up on our webinar:https://t.co/LrbmOkDajX https://t.co/iph0RPi8jo
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What an amazing achievement! Congratulations and a huge well done to everyone at @TrustFordUK https://t.co/ltTxKOzlsY
Attracting buyers is key to selling faster but are you stocking the right vehicles? To help you fill your forecourt with the most profitable vehicles we have some top tips on our trade site. Take a look and see if you'r ready to start 2019 with a bang https://t.co/9KI0ZxM6wU https://t.co/64iAuCUAUC
And now it officially feels like Christmas! Brilliant job @AMchatter we were looking forward to this 🎄🎁 https://t.co/MEoaIDH9RV
Figures from the @SMMT this morning show new car registrations dipped slightly (-3.0%) in November. Year to date, the market is down -6.9%. How does that compare to what you're seeing this year? For full results, visit: https://t.co/51IDcxrwH0 https://t.co/cBVDU2QnvO
This week we hit over 500,000 cars listed on our marketplace. We're very proud to not only attract the largest audience of engaged car buyers in the UK (55 m multi-platform visits a month!) but to serve them with the largest collection of new and used cars too 🚗 https://t.co/pnfuFoFWv3
Huge congratulations to our editorial director Erin Baker who was highly commended at last night's Renault UK / Guild of Motoring Writers Journalist of the Year Award. Massively deserved! 🍾🍾 #GOMWawards https://t.co/TmyqwwgPY9
Our data showed that the fastest selling used car in October was the 2015 Hyundai Tucson (diesel manual), which took an average of just 19 days to leave UK forecourts. Despite the challenges 9/10 of the UK's fastest selling were diesel. Read more here https://t.co/UFAVhwzkC7 https://t.co/3e5YBgvgYQ

Auto Trader Group plc
Registered in England (Company number: 09439967)

Auto Trader Limited
Registered in England and Wales (Company number: 03909628)

Registered address:

1 Tony Wilson Place
Manchester
M15 4FN
VAT number: GB 614 8918 20

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