Press release

Making Diversity & Inclusion a Business Reality

Automotive industry risks missing out on the skills and talent vital for future success

This week over 80 HR directors, MDs, CEOs and change leaders from many of the major automotive retail and manufacturing brands, service providers and trade bodies agreed that brands that fail to embed an authentic diversity and inclusion (D&I) strategy will miss out on the skills vital to succeed in today’s fast-evolving market.

That was one of the key messages delivered during the second annual Making Diversity and Inclusion a Business Reality event hosted by Auto Trader in partnership with executive search specialists Ennis & Co. The one-day collaborative seminar saw brands share ideas, test best practice and identify practical solutions for driving greater diversity across the automotive industry. Utilising brand-new research from employee insight specialists, Qlearsite, it was also an opportunity to assess how far the industry had progressed on the actions identified in 2018.

The day included a panel discussion with five industry leaders, each framing their respective D&I experience within the three key themes highlighted by the research: Selective focus (Christos Tsaprounis, Head of People & Culture at Auto Trader and Peter Stephens, Head of External and Government Affairs at Nissan UK); Brand engagement (Mandeep Dhatt, Executive Director of HR at McLaren Automotive) and Commercial benefit (Daksh Gupta, CEO of Marshall Motors and Martin Forbes, CEO of Cox Automotive UK).

It was followed by seminar sessions, where senior executives from brands including TrustFord, Pendragon, Jardine Motors Group, Mitsubishi, Ford Motor Company, Inchcape UK, Toyota, Hendy Group, Volvo, Volkswagen, Triumph, Renault UK, Aston Martin, Cambria Automobiles, and the Retail Motor Industry Federation (RMI) discussed a broad range of topics based around the three themes.

During these sessions practical steps were identified to encourage a more diverse array of talent into the industry, as well as to inspire and encourage a balance of gender, races, and backgrounds into automotive roles, and to retain them. These included:

  • Think ahead: When thinking of the talent necessary for the success of their business, brands shouldn’t just match what their current customer or employee profile is. Think about the future – the need for technology and digital skills within automotive is only set to accelerate.
  • Be authentic: Brands need to avoid D&I buzz words or introducing initiatives simply because other businesses are doing it. It’s essential that any activity is authentic for your organisation otherwise colleagues and candidates will see through it.
  • Business and education strategy: Brands need to shape the perception of the automotive industry from an early age to move away from outdated industry stereotypes. Engaging with schools and parents can be hugely impactful but needs to showcase the diverse colleagues and talents in your business to truly inspire.
  • Role models: Role models that are visible across every professional touchpoint are fundamental to a successful D&I strategy. Promoting a diverse culture becomes more authentic and transparent when brands can champion real people with real jobs in their organisation.
  • Keep it simple: Brands should avoid trying to do too many things at once. They shouldn’t do too few things either but they must make sure what they’re doing is clear so colleagues and candidates can understand what’s going on and feel a part of it.

Speaking at the event, Auto Trader’s Manufacturer & Agency Director, Rebecca Clark, said: We’re thrilled that so many senior executives chose to take time out of their busy schedules to join us today; it highlights just how seriously the automotive sector is taking diversity and inclusion. And with good reason too. Not only is our industry undergoing unprecedented challenges but it’s evolving at a dramatic rate. D&I isn’t simply a ‘nice-to-have’. Without a diverse, representative workforce with the skills, the talent and fresh thinking to help businesses adapt to future technologies and customers, they will be at a huge disadvantage in an already highly competitive marketplace.”

Lynda Ennis, founder of Ennis & Co., commented:Once again, Auto Trader have provided us with the perfect platform to host our second Diversity & Inclusion event – and this year it’s been bigger and better than ever. By working collaboratively with Auto Trader and, for the first time, AI-powered survey provider specialists Qlearsite, we’ve gained the ability to enjoy an extra element to the research and results we provide.

“It goes without saying that the subject of diversity and inclusion means a great deal to me in terms of what we can do to implement change in the industry. To be joined on the day by a large number of leading names in the automotive sector and beyond who are also empowered by the need to champion a diverse and inclusive workforce is incredible. It really hits home that we’re all working together to make real, lasting, positive changes and we look forward to growing the event year on year to continue the journey.” 

A whitepaper presenting the comments and insight from the event, as well as detailed findings of brand-new D&I research will be published in June.

- ENDS-

About Auto Trader

Auto Trader Group plc is the UK and Ireland’s largest digital automotive marketplace. Auto Trader sits at the heart of the UK’s vehicle buying process and its primary activity is to help vehicle retailers compete effectively on the marketplace in order to sell more vehicles, faster. Auto Trader listed on the London Stock Exchange in March 2015 and is now a member of the FTSE 100 Index.

The marketplace brings together the largest and most engaged consumer audience. Auto Trader has over 88% prompted brand awareness and attracts an average of 55 million monthly multi-platform visits a month, with circa 70% of visits coming through mobile devices.

The marketplace also has the largest pool of vehicle sellers (listing an average of 450,000 cars each day). Over 80% of UK automotive retailers advertise on autotrader.co.uk.

For more information, please visit http://about-us.autotrader.co.uk

About Ennis & Co.

Ennis & Co is a global executive search and consultancy firm, working across all aspects of the automotive sector, from manufacture to retail, as well as the supply chain and support services such as third-party suppliers and related associations. Within this broad remit, Ennis & Co recruits all disciplines at a senior level. Based in Winchester, Hampshire, Ennis & Co is run by Lynda Ennis, and managing director, Jamie Ashman.

The latest edition of @CarDealerMag features a great piece on our latest 'Making Diversity& Inclusion a Business Reality' report & event in partnership with @ennisandco. If you're yet to download your free copy, just visit https://t.co/ZPShVc8jDL https://t.co/Kw1qHZMqJB
Massive congrats @tompassant Only a select number of retailers who are truly excelling at customer service received a #ATHighlyRated award. A great achievement 👍 https://t.co/rr6h1fV4Q0
Was brilliant seeing you again guys, and thrilled for your success, it's hugely deserved! Enjoy celebrating with the rest of the team today 😉 https://t.co/x0cnooCqDY
Congratulations guys! https://t.co/EE6mCzKH55
Final drum roll!! And the winner is @Chorley_Group Massive well done, a brilliant achievement and hugely deserved #ATAwards https://t.co/lft4EUmfOR
Now for the final winner of the evening, Retailer of the Year Award over 100 stock! Our finalists are @cartime_uk Motorpoint and @Chorley_Group #ATAwards https://t.co/9C8TjtwGX4
Another drum roll please!! And the winner is…@AngusMacKinnonl Congratulations guys delighted for you #ATAwards https://t.co/QJURwZiu4W
Now for Retailer of the Year Award 50-100 stock. Our finalists are @AngusMacKinnonl, @RobinLuscombe and Haynes Ford #ATAwards https://t.co/BajxEiQmSQ
Drum roll please!! And the winner is @smallbone_cars 🥂Well done!! #ATAwards https://t.co/jmm0mfBB3e

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